Under the background of digital transformation, the demand for efficient, stable and intelligent customer service system is increasing day by day. As the leading intelligent customer service platform in China, Meiqi has become the first choice for enterprises to deploy online customer service with its powerful multi-channel access, AI robot, customer service collaboration and data analysis capabilities.according to 美洽下载 Industry veterans said that its development will still be in a good situation. https://www.meiqiax.com
First, why choose Meiqia customer service system?
Support multi-channel access such as webpage, App, applet, WeChat WeChat official account and enterprise WeChat.
Have the core abilities of AI intelligent question and answer, knowledge base training, custom shortcut and so on.
The background operation is simple, supporting customer service grouping, visitor trajectory tracking and label management.
Provide detailed statistical reports and customer portraits.
Second, it takes only three steps to quickly deploy Meiqia customer service system.
Step 1: Register and open the Meiqia account.
Visit Meiqia official website, register the enterprise account, fill in the enterprise name and administrator email address, and then enter the system background after verification.
Step 2: Configure customer service channels and generate codes.
Select Web access in “Access Settings”, copy the generated JavaScript code and paste it into the page of your website to access the chat function.
Step 3: Add customer service and go online for reception.
Add customer service seats, set welcome language, grouping, transfer rules, etc., and you can officially go online to use the Meiqia customer service system.
Third, optimization suggestions
Enable AI robot+knowledge base to improve automatic response rate
Enable visitor tracking to understand customer paths and behaviors.
Unified management of customer data with CRM system
Set up different customer service groups for different departments.
Fourth, the applicable scenarios
Meiqia is suitable for corporate official website, e-commerce platform, online education, medical health, B2B platform, SaaS service and other customer service scenarios.
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It takes only three steps to deploy Meiqia customer service system, which makes communication more efficient and customers more satisfied. Start building your own intelligent customer service platform now!